Our Policies
Terms and Conditions
Terms and Conditions
Welcome to Bulk Bites!
By using our website (bulkbites.co.uk), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing any order.
1. General Information
1.1. These Terms and Conditions govern your use of our website and services.
1.2. Bulk Bites is a UK-based online store offering snacks, sweets, and everyday items at wholesale prices.
1.3. We reserve the right to update these terms without prior notice. Updates will be effective immediately upon posting.
2. Orders and Payments
2.1. All prices are listed in GBP and include applicable VAT.
2.2. Orders are subject to availability. If an item is out of stock, we will notify you and provide alternatives or a refund.
2.3. Payment is required in full at the time of purchase through our secure payment gateway.
2.4. We reserve the right to cancel any order if payment is not processed successfully or if fraud is suspected.
3. Delivery
3.1. We deliver orders via Yodel across the UK.
3.2. Delivery times are estimated and subject to carrier conditions.
3.3. Tracking information will be emailed to you once your order is dispatched.
4. Returns and Refunds
4.1. Perishable items are non-refundable unless faulty or damaged upon delivery.
4.2. For eligible returns, please contact us within 7 days of receiving your order at contact@bulkbites.co.uk.
5. Use of the Website
5.1. You agree not to misuse the website by uploading malicious software, attempting unauthorized access, or engaging in fraudulent activities.
5.2. We may suspend or terminate your access to the website if you breach these terms.
6. Limitation of Liability
6.1. Bulk Bites is not responsible for delays or failures due to circumstances beyond our control.
6.2. Our liability is limited to the value of the goods purchased.
7. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Privacy & Safety
Privacy Policy
Effective Date: 24-11-2024
Your privacy is important to us at Bulk Bites. This Privacy Policy explains how we collect, use, and protect your information.
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1. Information We Collect
1.1. Personal Information: Name, email address, phone number, billing and shipping address.
1.2. Payment Information: Securely processed through third-party payment providers.
1.3. Usage Data: Information about how you use our website (e.g., cookies, IP address).
2. How We Use Your Information
2.1. To process and deliver your orders.
2.2. To send order confirmations, delivery updates, and promotional offers (if opted-in).
2.3. To improve our website functionality and user experience.
3. Sharing Your Information
3.1. We share necessary information with our delivery partners (e.g., Yodel) to fulfill orders.
3.2. We do not sell or share your personal information with third parties for marketing purposes.
4. Your Rights
4.1. Access: You can request a copy of your data.
4.2. Rectification: You can correct inaccurate information.
4.3. Deletion: You can request deletion of your personal data, subject to legal obligations.
5. Cookies
We use cookies to enhance your browsing experience. You can control cookies through your browser settings.
6. Data Security
We use encryption and secure servers to protect your information. However, no transmission over the internet can be guaranteed to be completely secure.
7. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at privacy@bulkbites.co.uk.